What is a corporate account and who can open one?
Any registered company, university, hospital, authority, hotel or agency with a Swedish organisation number or an EU VAT number. It converts pay-as-you-go booking into invoiced booking: one consolidated invoice a month instead of a card payment per journey, cost-centre and reference codes on every line, a named contact who knows your addresses, priority allocation when the fleet is busy, and a published volume discount. There is no joining fee, no minimum spend and no fixed term.
How much discount does an account get?
It is published rather than negotiated: 5 per cent once your monthly invoice reaches 10 000 SEK, 8 per cent from 25 000, and 12 per cent from 50 000. The discount applies to the invoice total rather than to individual journeys, so the published rate card stays the reference and you can still check any line against it. It covers all three services. Below 10 000 SEK a month there is no discount — we would rather state that than imply one and disappoint you at the first invoice.
What are the payment terms?
30 days net from the invoice date, on a single consolidated invoice issued at the start of each month for the month before. VAT is shown separately as Swedish law requires. New accounts start with a modest credit limit that we raise once a payment history exists — that is standard practice rather than a comment on anyone — and for an unusually large first booking we may ask for part payment in advance. We will tell you the limit when we open the account rather than when you hit it.
Can you send e-invoices to a university, hospital or authority?
Yes, over the Peppol network in Peppol BIS Billing 3 format. This matters more than it sounds. Under the Swedish Act on electronic invoices resulting from public procurement (2018:1277), in force since 1 April 2019, invoices to public authorities must be electronic in a structured format that can be processed automatically — and a PDF does not satisfy it. Many smaller ground-transport suppliers cannot issue a compliant e-invoice at all, which is the practical reason departments at Karolinska, Uppsala University, SLU and KTH often cannot use a local firm they otherwise rate. Send us your Peppol ID or GLN and your reference requirements and we will have it working before your first journey.
How do we tag journeys to cost centres and projects?
Every booking can carry a cost centre, a project or reference code, a traveller name and a free-text field, and all of them appear on that journey's invoice line. Most accounts set defaults — a code per department, say — and override them per booking when a journey belongs to something else. Some organisations will not pay an invoice at all if a required reference is missing, so tell us the format when you open the account rather than after the first one is rejected.
How do people book once we have an account?
By email or WhatsApp to your named contact, or by phone to dispatch around the clock. Anyone you authorise can book — an EA arranging travel for a visiting professor does not need to be the person who set the account up. You tell us who is authorised and what they may book, and we will decline anything outside that. Confirmations go to the booker and, if you want, to a shared mailbox so travel or finance sees everything as it happens rather than at month end.
Do account rates apply to chauffeur hire and tours as well as transfers?
Yes, all three. Transfers are priced from the per-kilometre card, chauffeur hire by the hour, tours from the hourly rate plus a guide supplement — and everything you book across the three lands on the same monthly invoice and counts toward the same volume threshold. A company booking forty airport transfers and one full chauffeur day a month is measured on the combined total, not on each service separately.
Is there a minimum spend, a joining fee or a contract?
None of the three. An account costs nothing to hold and nothing to close, and if you book twice in a year you simply sit in the no-discount band and still get invoicing, codes and a named contact. We do not ask for volume commitments, because we would rather you booked us when we are the right answer and did not when we are not — which is the position the rest of this site takes on every page.
What does priority allocation actually mean?
On a day when demand exceeds the fleet — a cruise turnaround Saturday, an international at the arena in Solna, term start in Uppsala — account bookings are allocated before pay-as-you-go ones. It is not a guarantee and we will not pretend it is: if every vehicle is committed, an account does not conjure another one. What it means in practice is that a request arriving at the same moment as somebody else's goes to you first, and that if we genuinely cannot cover you we will call you rather than simply decline online.
Can we get reporting on what we spend?
Yes. The monthly invoice itemises every journey with date, route, vehicle class, traveller, cost centre and reference, which most finance teams find is reporting enough on its own. On request we also send a monthly summary by cost centre and by route — the view travel managers usually want when working out where spend actually goes, and the one that tends to reveal that three people are doing the same journey separately. Both are included rather than charged for.
How do we open an account?
Send five things: company name, organisation or VAT number, invoice address, any Peppol ID or reference format your finance system requires, and the names of the people allowed to book. We confirm the account and your named contact, normally within one working day, and you can book immediately — the first journey does not have to wait for the paperwork to finish.